Returns & Refunds
Return window
[待填] 填：收货后多少天内可申请退货。
What can be returned
- Unused items in their original packaging.
- Items with all accessories and documentation included.
What cannot be returned
[待填] 填：不可退的商品类型（例如定制品、个人卫生用品、清仓品）。没有就不写这一节。
How to start a return
- Contact us on WhatsApp or by email with your order number.
- Tell us what you would like to return and why.
- We will send you the return instructions and address.
[待填] 确认退货运费由谁承担（买家还是你），写在这里。
Refunds
[待填] 填：退款多久到账、退到原支付方式还是店铺余额。
Damaged or wrong items
If your order arrives damaged or is not what you ordered, contact us with photos and we will sort it out.
[待填] 写明处理方式：重发还是退款，以及时限。
Last updated: October 25, 2026