Contact Us
We reply to every message. Include your order number if your question is about an existing order — it lets us answer much faster.
Fastest way to reach us: +86 131 3513 6494
[待填] 填上你的客服邮箱,例如 support@chicvoo.xyz。还没建企业邮箱就先留空,等域名邮箱建好再补。
Response times
[待填] 写清楚你大概多久回复,以及是否分节假日。不要写你做不到的时效。
Before you contact us
- Order status and shipping questions: have your order number ready.
- Returns and refunds: check the Returns & Refunds Policy first.
- Product questions: tell us which product you are looking at.
Last updated: October 25, 2026